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Dear Valued Client,
We are pleased to inform you that PU Prime will be adjusting MT4/MT5 Accounts archival rules on 26 April 2025 to 27 April 2025 to further enhance server performance and ensure overall platform stability.
Please refer to the table below for details on affected servers and archival rules:
*All dates are provided in GMT+3 (Server Time in MT4/MT5.)
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.
Dear Valued Client,
PU Prime has implemented an optimisation to the rules governing pending orders, effective 21 April 2025. This enhancement is designed to improve order execution accuracy and contribute to greater market stability.
When placing a pending order, a minimum price distance known as the “stop level” must be maintained between the order price and the current market price. This rule also applies to all take-profit (TP) and stop-loss (SL) settings.
Stop Level Requirements by Order Type:
Order Type | Stop Level Requirement |
Buy Limit | Must be less than or equal to the current ask price |
Sell Limit | Must be greater than or equal to the current bid price |
Buy Stop | Must be greater than or equal to the current ask price |
Sell Stop | Must be less than or equal to the current bid price |
Important Note:
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.
Dear Valued Client,
Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.
Please refer to the table below for more details:
*All dates are provided in GMT+3 (Server Time in MT4/MT5.)
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.
Dear Valued Client,
PU Prime will launch a new forex pair, USDILS on our MT4/MT5 platform on 21st April 2025 to provide greater product diversification, offering clients more choices in their trading portfolio.
Please refer to the table below outlining the new instrument:
*All dates and time are provided in GMT+3 (Server Time in MT4/MT5.)
Please note that the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.
Dear Valued Client,
Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming April holidays and Labour Day.
Please refer to the table below outlining the affected instruments:
*All dates and time are provided in GMT+3 (Server Time in MT4/MT5.)
Note:
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.