Latest News

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming December holidays.

Please refer to the table below outlining the affected instruments:

*All dates and time are provided in GMT+2 (Server Time in MT4/MT5.)

Note:

• In the event of reduced liquidity in the market, spreads might significantly increase from their normal average level.
• The above data are subject to changes. Please refer to https://www.puprime.com/client-notices/ for latest details.

If you have any questions or require any assistance, please contact our support team via Live Chat, Email: [email protected] or phone +248 437 3105.

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

Please note:

• The rollover will be automatic, and any existing open positions will remain open.
• Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
• To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
• Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.
• The above data are subject to changes. Please refer to https://www.puprime.com/client-notices/ for latest details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4373 105.

Dear Valued Client,

We would like to update you that the earlier technical disruption from an upstream global exchange (CME) has now shown steady improvement. Liquidity and pricing stability for Gold (XAUUSD) have shown notable recovery and trading for Gold (XAUUSD) is now reopened.

Please be aware that market conditions at the CME exchange and across broader markets may still experience intermittent fluctuations. We will continue to monitor liquidity, pricing stability and execution quality in real time to ensure a smooth trading experience. Other gold crosses products will be reopened progressively based on actual market conditions.

We sincerely apologize for any inconvenience caused by this external incident. Trading for XAUUSD may now resume as normal.

If you observe anything unusual with your XAUUSD open positions, please contact our Trading Support Team at [email protected] for immediate assistance. For general enquiries or further help, contact Customer Care via Live Chat, email [email protected], or phone +1 888 884 3983.