Latest News

Dear Valued Client,

We would like to inform you that MT5 Japan Shares CFDs will be placed under Close-Only mode starting 21 August 2025 and expected to be delisted from the tradable product list on 28 August 2025.

Please refer to the table below outlining the schedule dates:

Important Note:

• –

  As MT5 Japan Shares CFDs have been set to Close-Only mode, no new positions can be opened from 21 August 2025 onwards.

• –

  Clients holding MT5 Japan Shares CFDs positions are recommended to close their positions before 28 August 2025 to avoid forced liquidation upon delisting.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

PU Prime will be conducting scheduled MetaQuotes server optimisation in line with MetaQuotes’ requirements for all brokers. This routine optimisation will take place every Sunday at 03:47 (system time) and is expected to last approximately 10 minutes to reduce server load and enhance overall platform stability.

Important Note:

• Affected platforms: PU Prime App, MT4 and MT5
• During the optimisation period clients may experience temporary trading interruptions such as unable open, close, or modify orders, or brief disconnections from the servers.
• This is a fixed routine optimisation, not an abnormal event and is intended to ensure optimal system performance.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.

Dear Valued Client,

PU Prime will be upgrading its MT4/MT5 servers starting from 16 August 2025 00:00 hrs. (GMT+3) until 04:00 hrs. (GMT+3).

Access to MT4/MT5 accounts will still be available during the server upgrading period. However. all orders of the affected products will not be executed during the server upgrading period.

Please log in to Client Portal for details on the affected products.

Gentle Reminder:

Deposit, withdrawal, data searching functions and account opening applications would still be available. We recommend clients make proper arrangements in advance.

We would like to advise clients to manage their accounts and trades. Do ensure that there are enough funds in your trading account to maintain your open positions to prevent your positions from forced liquidation due to a margin stop out.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.