Dear Valued Client,
PU Prime will be conducting scheduled MetaQuotes server optimisation in line with MetaQuotes’ requirements for all brokers. This routine optimisation will take place every Sunday at 03:47 (system time) and is expected to last approximately 10 minutes to reduce server load and enhance overall platform stability.
Important Note:
- Affected platforms: PU Prime App, MT4 and MT5
- During the optimisation period clients may experience temporary trading interruptions such as unable open, close, or modify orders, or brief disconnections from the servers.
- This is a fixed routine optimisation, not an abnormal event and is intended to ensure optimal system performance.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.
